TO:
Dr. Joe Scarcella
FROM: Phil Fournier
DATE: 1/3/2005
RE: 502/3, SA4, Fournier
Professional Insights Web Page
Quote for week 1, 1/3/2005
“When the conduct of men is designed to be
influenced, persuasion, kind, unassuming persuasion, should ever be
adopted. It is an old and true maximum
that a drop of honey catches more flies than a gallon of gall. So with men.
If you would win a man to your cause, first convince him that you are
his sincere friend…such is man, and so must he be understood by those who would
lead, even to his own best interest.” Donald
T. Phillips, page 39, chapter 3 of his book Lincoln
on Leadership published in 1992 by Warner Books, Avenue of the
Quote for week 2, 1/3/2005
“Sticks and stones may break my bones, but
words will break my heart.”
Robert Fulghum, page 18 of his book All I
Really Needed to Know I Learned in Kindergarten published in 1986 by
Ballantine Books,
Quote for week 3, 1/3/2005
“I can still remember my father
giving my first lesson in Latin: ‘Caveat Emptor – Let the buyer beware!’ I can
still remember an age where it was the buyer’s responsibility to make an
effective purchasing decision; not the court’s, not the seller’s and not the
state legislature’s.” Mitch Schneider, Sight Unseen, page 58, Motor
Age magazine, December, 2004 issue, Advanstar Automotive Group,
Quote for week 4, 1/3/2005
“If you have a good idea, you can usually
improve its chances of coming to life, if you can convince someone else that it
is their idea as well” Mark
H. McCormack, found in the chapter 2 of his book On Managing published in
1996 by Recorded Books, Prince Fredrick, MD, 20678. Available from the
Quote for week 5, 1/3/2005
“Great conquest and success without
contribution is without significance.” Mr. Hundert, Professor of Western Civilization, from the film “The Emperor’s Club” Universal Studios,
2002, starring Kevin Kline and Emile Hirsch, directed by Michael Hoffman. Available from
Quote for week 6, 1/3/2005
“Listening is not a natural act. It is highly artificial and artistic. In fact, listening is not the opposite of
talking…. In our culture, the opposite of talking is more like waiting to
interrupt.” George J. Thompson,
Ph.D. Verbal Judo, pg. 115,
HarperCollins Publishers,
Quote for week 7, 1/3/2005
“First seek to understand, then to be
understood” Habit 5
(Interdependence) Stephen Covey, Seven
Habits of Highly Effective People pg. 236, Simon & Schuster Publishers,
Quote for week 8, 1/3/2005
“Liberation, I think, is everybody getting
what they think they want without knowing the whole truth. Or in other words, liberation finally amounts
to being free from things we don’t like in order to be enslaved by things we
approve of.” Robert Fulghum, page 104 of his book All I Really Needed to Know I Learned in
Kindergarten published in 1986 by Ballantine Books,
Quote for week 9, 1/3/2005
“Give me clear objectives, rather than vague
ones. Then, show me MY interest is those objectives…the boss that does this can
manage me.” Mark H. McCormack, found in the chapter 3 of
his book On Managing published in 1996 by Recorded Books,
Prince Fredrick, MD, 20678. Available
from the
Quote for week 10, 1/3/2005
“As we say in