Handout for “Using
- Finding the starting
- Technicians struggle
with this concept.
- Students will do
better if they are trained in school to follow a logical process.
- Employers will
appreciate our taking the time to teach this concept
- The use of information
- Many information
providers have switched to online products.
- Websites are
- This one www.alldatapro.com costs between
$140 and $190 monthly.
- Other products are
available on DVD.
- Printed materials are
becoming less common.
- Familiarization with
- Students need
exposure to various types of equipment.
- The scan tool is
universal in its use now.
- The pictured tool is
a factory tool that works on Daimler Chrysler only.
- The lab scope is
widely used now. Ten years ago its
use was very rare.
- Students need to at
least be introduced to its use.
- The use of pattern
- This website is also
subscription based www.identifix.com
- Requires Internet
Explorer (will not work with other browsers).
- Has several
user-friendly diagnostic paths available.
- The use of the
International Auto Technicians Network
- This website www.iatn.net is the technician’s best
- Developed over the
last eight years, it pools the knowledge of approximately 49,000
technicians and years of data collection.
- The website is free,
but the search engine requires a subscription of $10 a month, a wonderful
- Disassembly and repair
is often the easy part
- Public perception is
usually nuts and bolts.
- Public does not value
diagnosis because they do not understand it.
- Students need to
realize they will become part of an education process.
- Customers can see the
bad part-they can’t see the process required to identify it.
- Repair verification is
- Most customer
dissatisfaction is due to skipping this step.
- Students need to
realize that fixing “A
problem” is not enough. They must
fix “THE problem”, that is,
whatever the customer came in for.